Privacy Policy

At Kissan Ratan Foods LLP, we respect your privacy. When you shop with us, you share some personal details. This page tells you clearly — what we collect, why we need it, and how we keep it safe.

We do not sell your information to anyone. We do not spam you. That is our promise.

What Information We Collect

When you place an order or create an account, we collect:

•       Your name and mobile number

•       Your delivery address (village, district, state, pincode)

•       Your email address, if you provide one

•       Your order history and product preferences

We do NOT store your card or UPI details. Payments go through secure third-party payment gateways only.

Why We Collect Your Information

•       To process and deliver your orders on time

•       To send you order updates via SMS or WhatsApp

•       To resolve any complaint or issue with your order

•       To improve our products and website

•       To send you offers and new product updates — only if you agree

Note: You can stop promotional messages anytime by replying STOP or contacting us directly.

Do We Share Your Information?

We only share your information when it is necessary:

•       We share your name and address so they can deliver your order. Delivery partners —

•       To process your payment securely. Payment gateways —

•       If a government authority requires it by law. Legal requirement —

We do NOT share or sell your data to any marketing company or outside business.

How We Keep Your Data Safe

•       Our website uses SSL encryption (the padlock you see in your browser)

•       Payments are processed through trusted, certified payment gateways

•       Only necessary team members can access your information

Cookies

Our website uses cookies — small files saved on your device to remember your cart and preferences. Cookies do not collect personal information on their own. You can disable cookies in your browser settings, but some parts of the website may not work properly.

Your Rights

•       Ask us what data we have stored about you

•       Request correction of any wrong information

•       Ask us to delete your account and personal data

•       Opt out of promotional messages anytime

Just reach out to us and we will help you within 2 working days.

Changes to This Policy

We may update this Privacy Policy sometimes. When we do, we will update the date at the top. Please check this page occasionally to stay informed.